01
Technicians are working and cannot answer every call
LOCKS can be configured to capture the right context, apply the approved rule, and create an accountable next action.
LOCKS AI for Plumbing
Capture plumbing calls while your team is on the job.
LOCKS AI helps plumbing companies receive and organize incoming service requests without expecting technicians or office staff to answer every call. It captures the need, checks approved service-area rules, and routes the caller to a booking, callback, or human escalation.
Where revenue leaks
Keep qualified plumbing demand from disappearing.
Start with the exact point where calls, estimates, callbacks, or follow-up are being lost today.
02
Urgent service requests need consistent routing
LOCKS can be configured to capture the right context, apply the approved rule, and create an accountable next action.
03
Estimate requests and missed callers are easy to lose
LOCKS can be configured to capture the right context, apply the approved rule, and create an accountable next action.
Common workflows
Built around real plumbing conversations.
Booking, pricing, transfer, service-area statements, CRM actions, and follow-up are enabled only after the required systems and rules are connected and tested.
01
Leak / water issue
Capture the customer, location, broad problem, and urgency while avoiding technical repair instructions.
02
Drain or stoppage inquiry
Collect the service request and route using customer-approved service area and availability rules.
03
Water heater request
Capture repair/replacement context without inventing prices, parts availability, or warranty coverage.
04
Estimate / project lead
Collect enough scope for the office or estimator to follow up instead of attempting an unsupported quote.
05
Human or urgent escalation
Transfer or create a callback request when the customer asks for a person or the scenario falls outside approved rules.
06
Missed-call recovery
Follow approved recovery policy for eligible inquiries and keep the lead attached to a clear next action.
What we measure
Prove the workflow with operating data.
- Calls and inquiries captured
- Qualified service requests
- Booking or callback completion
- Urgent escalations routed
- Missed-call recovery rate
- Open follow-up items
Start simple
Front Office — $500/month
Use LOCKS to answer, qualify, route, create structured records, notify the team, and recover missed opportunities. Add Revenue Operations at $1,000/month when connected system actions and broader follow-up are needed.
Show us one plumbing workflow.
We will map what LOCKS can handle, what needs a connection, and where the team should stay in control.